Appointments
Same day or day after appointments cannot be requested here. Please call the surgery.
Before requesting an appointment with one of our clinicians, it may be worth looking at our self-referrals page to check if a surgery appointment is needed for the service you require.
How To Request An Appointment
- Booking an appointment online – You will need to be registered for our online services. Please complete our Register for Online Services form to use this option
- Calling the practice – Grosvenor Medical Centre on 01270 256348 or Gresty Brook Medical Centre on 01270 650012.
- By visiting our Appointments Room.
Urgent Appointments
If you feel your problem requires urgent attention and you cannot wait for a routine appointment, please inform the receptionist. All such patients will be dealt with as quickly as possible but, you may not be able to see the doctor you would prefer. Please use urgent appointments considerately.
Where appropriate, it may be suggested that one of our GP’s ring you to give advice.
Practice Nurses
We have an experienced General Practice Nurse team who can offer a wide range of nursing care from childhood vaccinations to managing long term conditions. You can book appointments online for smear appointments with our GPN team.
Cancellations
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. Please use our Cancel an Appointment Triage or respond/reply to the appointment reminder text that you will have received on your phone.