Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- using your NHS account (through the NHS website or in the NHS App)
- Filling in your repeat prescription slip and delivering it to the practice
You can also:
- fill out a repeat prescriptions request form
We do not take repeat prescription requests over the phone or email.
Collecting your prescription
Please allow 2 working days for the practice to process your request and send it to your chosen pharmacy or service. We are unable to advise how long your pharmacy will take to dispense your prescription.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- fill out a nominate a pharmacy form
- at any pharmacy that accepts repeat prescriptions
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription:
- fill out an ask a prescription question form
Medication reviews
Patients on repeat medication will be asked to see a doctor or practice nurse at least every 6 months to review these regular medications and notification should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions. If you have been advised by the surgery that your medication review is due, you will need to contact the practice.
Prescription charges
Find out more about prescription charges.
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
Lost or Stolen Medications
Where a patient reports a controlled drug prescription lost or stolen at the Practice, they must also provide a Police Incident Number to support the loss/theft which will be recorded in their medical records along with an alert to advise of a lost or stolen medication. If this is the first time this has occurred, a GP can re-issue the medication at their discretion. If there are subsequent reports of loss or theft, especially of a particular type of medication, the prescription issue frequency will be reduced to a weekly or daily issue at the discretion of the GP. In some cases, the Practice will not issue a replacement. If the issue has been reduced to weekly or daily, there will be no intermediate issues of prescriptions for any reason if the reduction in issue frequency is due to to loss or theft of prescriptions.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private room where you can discuss issues with pharmacy staff.