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Prescriptions

Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

  • using your NHS account (through the NHS website or in the NHS App)
  • Filling in your repeat prescription slip and delivering it to the practice

You can also:

We do not take repeat prescription requests over the phone or email.

Collecting your prescription

Information:

Please allow 2 working days for the practice to process your request and send it to your chosen pharmacy or service. We are unable to advise how long your pharmacy will take to dispense your prescription.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • on the app or website where you order repeat prescriptions
  • fill out a nominate a pharmacy form
  • at any pharmacy that accepts repeat prescriptions

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

Go to Medicines A to Z

If you would like to speak to someone at the GP surgery about your prescription:

Medication reviews

Patients on repeat medication will be asked to see a doctor or practice nurse at least every 6 months to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions. If you have been advised by the surgery that your medication review is due, you will need to contact the practice.

Prescription charges

Find out more about prescription charges.

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Find a pharmacy

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private room where you can discuss issues with pharmacy staff.

Page published: 5 May 2023
Last updated: 27 February 2025